Very professional. There was a problem with delivery in part at least due to COVID Lockdowns but it was resolved very professionally. The garage itself is still very new to us but so far has been everything that we had expected and looks to be well made. I would definitely recommend this Company as trustworthy selling what appears to be a good product. They also deal with problems promptly and well as we have discovered.
Filippo has been really helpful, the reason I went with in the garage was because they came back to me so quickly, whereas Carcoon have never replied to ANY of my emails.
I Love It! The Customer Service is Top Notch. I had an issue with Fed-Ex delivering it but Filippo from ITG was always accommodating and available. Thankfully, ITG took care of everything and got the issue squared away with only a minor delay. The Quality of this structure is amazing. When fully inflated the space inside is very impressive. The entire structure is also easy to move around and adjust to insure you get it in the right spot you want securely. If you have a vehicle with large doors, it can be a bit tight to get out once you park inside. The trick it to cheat over on the passenger side when you back in to give yourself more room to accommodate the door size. I don't even have to push in the side mirrors. I looked at so many different options for a carport but nothing was going to work for my space. When I saw the Inflatable solution ITG had, I was blown away. I'm so very glad to have found this product. It's working out better than I had hoped. My neighbors all think it's so cool when they stop to check it out. I am very pleased with this inflatable garage and I highly recommend this product.
My Ultimate Car Shield has survived a North Cornwall storm where winds of 65+ miles per hour (probably gusting over 70 mph) raged throughout Friday night and Saturday. However, the storm did manage to entirely ‘unzip’ the front panel which I manage to zip back up at 01:30AM (and only just being able to stand up in the wind). So all in all I was very pleased it was intact in the morning! (In the Garage note: product was properly tethered as per instructions)
Great product, good price and my Chevrolet Corvette 1955 is now safe from humidity, dust, animals, kids and my wife! LOL! Perfect customer service ( I called on Sunday morning, because I ordered day before wrong size, but only one call and the problem was fixed.) I highly recommend! Thank you In the garage!
I bought the Outdoor Car Shield and I am very impressed. Easy to setup, protects the car from the elements and keeps it bone dry. Not as loud as I thought it was going to be. Very pleased.
First class service and product
Purchased an outdoor car shield. So far the car shield is working as I’d hoped, not had it long. Really simple to setup. The thing that has impressed me the most has been the customer service. Superb, from initial enquiry, through help deciding on the size, help with anything else additional things that might be needed due to location and on to delivery. Friendly, helpful, not pushy and interested. Brilliant.
Super quick delivery to the uk when the local people couldn't supply the similar product - you know which one I mean. I shall be ordering another one soon.
Absolutely superb to deal with. Fantastic responses, customer service is out of this world and moved heaven and earth to get the outdoor covers to me. Completely recommend. Thank you!
If you want an outdoor bubble for your classic car, this is simply the best. Customer service, product quality and overall experience cannot be bettered. Brilliant
A pretty robust bit of kit. My car (Porsche Boxster 986) fits nicely in the Outdoor Car Shield (16’ version) with a bit of room to spare. The newly issued UK transformer (without needing an adapter) and longer (3m) Low Voltage (12v) cable makes life a lot easier to install and a much safer solution in the long term. Easy to erect, took about 30 minutes on my own. Do install a layer of foam underneath, as recommended, the base material does not like abrasion directly with tarmac, when I was positioning the car. I didn’t have any foam initially, but have installed a 2mm thick layer under the base, which should do the trick. I will be interested to see what this does to my electricity bills, with two 12v fans running 24/7, but in that absence of more garage space, it’s a small price to pay. (In the Garage reply: about 2-3 Euro/GBP/USD per month)
Very happy with the customer service. Filippo was most helpful in taking care of my order. Will definitely go back to them in the future.
Exceptional communication from my first tentative enquiry, updating me regarding delivery and emailing me regarding possible transport issues. I have no hesitation in saying “use these people with total trust”. Thank you.
Good, clear website. The response to my questions was very fast and efficient!
Absolutely excellent products , highly recommended
Excellent service. Delivered on time and well packaged. Highly recommended if you are looking to use this company for car storage.
I was looking to protect my 911 from the elements or whatever and I found it. With Outdoor car Shield from In the garage, I can leave my car in peace. It is very easy to install and very aesthetic. I can leave my car plugged in so as not to strain the batteries, everything is very well designed. In addition, the after-sales service is particularly available, efficient and friendly if you have small questions. In short, I recommend without moderation. It's anything but a gadget and it keeps our titin even better than in a garage, no intrusions of rodents or insects are to be feared, nor corrosion of course. Excellent value. Ludmilla
The Car Shield arrived on time and was as described. It looks like very good quality, also the zippers that I believe are very important The fan is quite powerful and inflates the structure just in few minutes. Instructions are included but i just had a little look at, easy to set up!
Fast friendly service. Very easy setup, exactly what I wanted. Moving from a Car capsule to this option is a no-brainer. The ease of just undoing one rear door over completely removing the cover is worth the extra.
Great product and very fast shipping thank you
I am very pleased will my item, got great service from the seller.
Perfect service from a-z
Excellent service and product exactly as advertised